Pittsburgh's Trusted
Appliance Repair Team
We are ProFix Appliance Repair Pittsburgh — a locally owned appliance repair company serving Pittsburgh since 2010, built one customer at a time.
Our Story
ProFix Appliance Repair Pittsburgh started in 2010 with a single technician and a used service van. Derek Whitfield had spent nearly a decade repairing appliances for a regional chain and saw the same problem everywhere — customers waiting weeks for appointments, paying inflated prices, and dealing with technicians who couldn't even name the part they replaced.
He launched ProFix with a different model: neighborhood technicians who live near the customers they serve, fast same-day availability, and a flat-rate pricing structure that eliminates the guesswork.
Today ProFix Appliance Repair Pittsburgh is Pittsburgh's trusted appliance repair company, with a team of factory-trained technicians covering every zip code in the area.
ProFix founded by Derek Whitfield in Pittsburgh, PA — 1 technician, 1 van.
Expanded to cover all of Pittsburgh. Hired first two technicians.
Opened dedicated commercial service division.
Expanded to cover all Allegheny County neighborhoods.
Maintained full operations through pandemic — essential service designation.
Serving Pittsburgh and beyond.
How We Work
The standards every ProFix Pittsburgh technician holds on every visit.
Fix It Right First Time
We don't rush. Every repair is diagnosed properly so you don't call us back for the same problem.
Upfront Pricing Always
You approve the quote before any work begins. No hidden fees, no surprises on the invoice.
We Respect Your Home
Uniformed technicians, marked vehicles, shoe covers, and a clean workspace — every visit.
Warranty You Can Count On
90-day parts warranty and 30-day labor warranty on every repair. We stand behind our work.
Meet the Team
Factory-trained technicians who live and work across Allegheny County.
Derek Whitfield
Founder & Lead Technician
With ProFix since 2010
Derek spent eight years running the repair counter for a regional appliance chain before founding ProFix Pittsburgh out of a single truck. His rule: every diagnosis gets explained in plain language before any work begins.
Priya Chandran
Senior Appliance Technician
With ProFix since 2013
Priya specializes in the smart-connected and built-in appliances increasingly common in Pittsburgh's newer condo developments. Few technicians in the area know the app-pairing quirks better.
Julian Marsh
Commercial Repair Specialist
With ProFix since 2016
Julian keeps East Pittsburgh's restaurant corridor and food-truck commissary kitchens running through dinner rush. He understands PA health codes and never leaves a walk-in cooler waiting overnight.
Renata Ibarra
Customer Experience Manager
With ProFix since 2019
Renata coordinates every appointment end-to-end across Pittsburgh's fast-growing suburbs — confirmations, technician ETAs, and follow-ups. No detail falls through the cracks.
Licenses & Credentials
Where We Serve
We cover Allegheny County, PA — from Downtown and the Strip District out through the East End, the North Side, Mt Lebanon, Squirrel Hill, and the South Hills, and every borough in between.